Giới Thiệu Nghiệp vụ thư ký – Hành chính quản trị, kế toán
Lesson
1 May I Ask Who Is Calling?
2 Let’s Get Organized
3 A Planning Session
4 Kindly Let Us Know
5 The Stenographic Pool
6 Creative Advertising.
7 Keep the Sales Rolling
8 A Matter of Diplomacy
9 The Club Meeting
10 A Lesson in Correspondence
11 Thank You, Come Again
12 Difficult Decisions
13 Never “Regret To Advise”
14 Business As Usual.
15 Duty First
Review of Structure and Mechanics
Key to Review of Structure and Mechanics
Appendix